Welcome to the Gametime Hero Help Page, your one-stop destination for understanding and mastering our platform’s Communities feature and related areas. Whether you’re a new user or an experienced admin, this page is here to reassure you and provide all the resources you need to learn, explore, and maximize the potential of your community.

Our Teams and Groups features are designed to make community building simple, intuitive, and effective. Below, you’ll find detailed explanations of key features like sessions, member roles, chat topics, and announcements, along with ways to get additional support and share your feedback.

What Are Sessions?

Sessions in Gametime Hero allow you to define specific periods of time during which users have access to a team, group, or certain functionality. Think of sessions as controlled “seasons” or “phases” within your team or group. They’re perfect for structuring activities like:

• Seasonal leagues or recurring events.

• Limited-time access to a group or team.

• Defining access windows for specific roles or features.

For example:

• You might set a session from January 1st to March 31st, during which users can participate in activities, access resources, and contribute to the group.

• Once the session ends, users lose access unless renewed or extended.

Sessions provide clarity, organization, and control over access and engagement within your group, ensuring a streamlined experience for all members.

What Are Member Roles?

Member roles allow you to customize and assign varying levels of access and permissions to users within your community. As an admin, you have full control over creating and managing these roles to suit the unique needs of your team or group.

How It Works:

• Default Role: Every new member is automatically assigned the default role when they join your group.